Frequently Asked Questions

What magnet sizes are available?

Standard: 55mm x 80mm
Large: 65mm x 90mm
Square : 53mm x 53mm and 63mm x 63mm
Panoramic UK size : 125 mm x 40mm
Panoramic China size : 118mm x 42mm (minimum order 1000 per image)

What is the minimum quantity?

300 magnets for UK manufacture.
Prices are based on TOTAL quantities, for additional designs add £5 per image.
1,000 magnets per design for China manufacture.

What are the price breaks on quantity?

UK : 300, 500, 600, 1000, 2500 and 5000.
China: 1,000, 2,500, 5,000 and 10,000

How quickly do we get a quote?

Between 24/48 hours… excluding weekends! Get a quotation here.

What size image file (mg or dpi) is required?

The file really needs to be at 300dpi (3Mg).

What is the production lead time?

UK production is within 15 working days. Packaged magnets will take a little longer.

China production is 3 weeks for proof image & then 8/9 weeks for production and sea shipping.

Are there additional charges?

There is a small set up charge and carriage costs. This information is provided in the quotation.

How do I know if my images are of a suitable print quality?

The required resolution is 300 dpi (or 3mg). If your resolution quality is lower than this, attach the image(s) to the <a href=”/contact”>contact form</a> or send a disk. We will come back to you with our comments. Please note that 300 dpi will be of suitable quality.

Are there any UK carriage costs?

Yes. These will be quoted & vary according to the quantity.

Do we get a sample to approve prior to production?

UK manufacture: we will send you digital proofs for approval on all repeat designs as standard. For new designs, or on request, a paper proof will be provided for your approval.
China manufacture: A hard sample will be sent for your approval on all new designs.

What packaging options do you offer?

Packaging can be supplied bespoke to your requirements. Please contact us for further information.

 

Do you offer printed bar-code labels & place these on the magnet?

Yes. Please request a quotation.

Do you supply “point of sale” products for your magnets?

We offer metal standalone shelf units or metal 4-sided floor spinners. A new alternative & lower cost option is a white quality cardboard counter unit with tiered levels.

Can you place our contact details & a © symbol on the magnet?

The majority of customers have the image title, contact details and a www address printed on the reverse sides of the magnet. The © symbol can also be added.

Are you VAT registered?

Yes

Do you manufacture other products?

We supply many gifts and souvenirs and regularly add to our range. Please take a look at our products on the main menu of our website.

We have our own artwork department. Can you supply a template?

Just tell us the magnet size you wish to use (see: “magnet sizes” above) & we’ll email a template.

What format should we supply the image files e.g. Jpeg, PDF, etc.?

Preferably a Jpeg file at 300 dpi (3mg) size. Please contact us for further information. Call us on: +44 (0)1628 622059.

We have a question that is not covered. Help!

Call us on: +44 (0)1628 622059 or use the contact us.

What is the minimum order quantity for flexible magnets?

The minimum order quantity for flexible magnets is 300 but if you order a net value of £225, we will pay your carriage for you!

Can we have more than one town name printed on our order?

We can print more than one name but would ask for a minimum of 300 magnets for each name.

How are these printed?

These are all individually hot foil printed by hand.

What is the lead time?

We can usually despatch these within 5 working days.

Can we order a mixture of stock items and flexible magnets

Yes, of course! Providing you meet the minimum requirement for flexible magnets (300), you can add any number or combination of stock items and if this takes your order over £225 net then we will still pay for your carriage charges.